 Kara Pernice Coyne is the Director of Research at Nielsen Norman Group and heads the company's East Coast operations.
She has led many of NN/g's major intercontinental research studies and then generated design guidelines and coauthored the study reports, including designing corporate intranets, designing for accessibility, designing for people over the age of 65, and designing websites to maximize press relations.
She is a leading authority on intranet usability and has also judged the submissions for and coauthored the company's Intranet Design Annuals in 2001, 2002, 2003, 2005, and 2006, and its government intranets report.
She has also done extensive research in evaluating emotion and design. Coyne has given presentations on a wide range of topics, and has worked with clients in various industries, including publishing, entertainment, technology, finance, pharmaceuticals, and government.
She has more than thirteen years of experience in evaluating usability, and has established successful programs at Lotus Development, Iris Associates (an IBM subsidiary), and Interleaf.
She chaired the Usability Professionals' Association 2000 and 2001 conferences, and served as 2002 conference advisor. She holds an M.B.A. from Northeastern University and a B.A. from Simmons College. |
