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IntraTeam Event 2010
International conference about intranet, MOSS and portals
March 2, 3 and 4, 2010 |
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Programme
Pre-conference Workshops March 3, 2009 - English
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08:30
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Registration, coffee and rolls
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| Room: |
Oslo |
| 09:00 |
Intranet Best Practices Workshop |
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Instructors
Martin White, Intranet Focus and Howard McQueen, McQueen Consulting
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Workshop Format
Highly interactive and facilitated group discussion, geared at involving all delegates in questioning and building consensus around innovative intranet best practices.
- What makes a good intranet - allowing the delegates to sort and prioritize a set of qualitative descriptors
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09:20 |
Intranet Strategy |
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- The importance of aligning an intranet with business strategy.
- What should be in an intranet strategy?
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| 09:50 |
User Centric |
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- Capturing, analyzing and demonstrating the value of user evidence, user research and how to adopt a user centric methodology for the intranet
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10:20
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Break and Networking
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10:40 |
Content Management |
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- Best practices in information management and content management.
- What standards and guidelines should there be for an intranet.
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| 11:10 |
User Feedback |
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- Coming up with practical and innovative methods to involve and gain feedback from intranet users.
- Get the group to talk about outcomes of feedback that they have done.
- Get agreement on what is best practice.
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| 11:40 |
Wrap-up |
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McQueen & White provide review and summary
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| Room: |
Mama's & Papa's, Ground floor |
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12:00
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Lunch and networking
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Track A: Workshop
| Room: |
Oslo |
| 13:00 |
Workshop: Why Design Matters |
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Instructors
William Amurgis, Manager, Intranet Strategy, American Electric Power
Don DeHoff, Senior Interactive Developer, American Electric Power
Beauty may be in the eye of the beholder, but even the most beautiful objects collect dust if you can't use them or interact with them.
In this session, American Electric Power will describe its audience-centered Web design process that led to recognition as one of the world's 10 best intranets by the Nielsen Norman Group.
Specifically, you'll learn how to:
- Respect and engage your audience
- Defend design decisions (which are never arbitrary)
- Evoke emotional responses (rendering the impersonal more personal); and
- Produce a redesign with little staff and no additional funding (and a smaller team is better, anyway).
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| 14:30 |
Coffee and networking
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| Room: |
Oslo |
| 15:00 |
Workshop: Where collaboration fits in |
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Instructor
James Robertson, Step Two Designs
Delivering successful collaboration tools (including SharePoint), and fitting them alongside the intranet
Collaboration tools such as wikis and team spaces can spread like a 'virus' within organisations. These can end up competing with the intranet, and making information harder to find. This workshop will explore a model for collaboration that will help to ensure they grow in a manageable and effective way. The workshop will also answer the question: where do collaboration tools fit alongside the intranet?
Attendee Skill Level: Novice
Target Audience
Intranet managers and intranet teams, knowledge management teams, IT teams responsible for deploying collaboration tool.
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| 16:30 |
End of Workshop Track A | |
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Workshop Track B
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Helsinki |
| 13:00 |
Workshop: Enterprise Intranet Personas - Part 1
Instructor
Howard McQueen, McQueen Consulting
Using User Research techniques and personas to drive intranets and portals programs.
The value of “know thy customer” if realized, can be a strategic advantage in driving intranets and enterprise portal initiatives. Much work has been done in the field of user research and personas, but 99% of this work has focused on external customers (buyers, consumers, etc.). If you want to learn to apply these tools and methodologies to internal audiences, this workshop will give you a strategic advantage.
More about the workshop
Attendee Skill Level: Novice
Target Audience
Intranet Managers and intranet teams, usability personnel, web publishers, web contributors, user interface designers, analysts (responsible for developing user/system requirements) and all positions responsible for improving the use, findability, accessibility and personalization (increased relevancy) to information and self-service applications.
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| 14:30 |
Coffee and Networking
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| 15:00 |
Workshop: Enterprise Intranet Personas - Part 2
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| 16:30 |
End of Pre-conference Workshop Track B | |
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We reserve the right to change the programme.
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