IntraTeam Event 2010
International conference about intranet, MOSS and portals
March 2, 3 and 4, 2010

Programme                              Dansk program med flere danske talere

5 March 2009 - English

08:30	Registration, coffee and rolls
09:00	Introduction
	Kurt Kragh Sørensen, IntraTeam
09:15	KEYNOTE: Planning & Launching Release 1 of the Portal
	Learn how to develop a holistic, transparent portal definition and vision Understand the tensions between various stakeholder interests and how to bring unity Build an effective operational governance program by enabling key working groups to contribute and share best practices An enterprise information portal means many different things to many stakeholders. How best to define a portal and define the desired business outcomes  Identify operational governance, key working groups and critical program activities needed to achieve release 1 of the portal Instructor:  Howard McQueen, Founder & Lead Consultant, McQueen Consulting
10:05	Short Break
10:20
Track I	Making a Business Case for Search  The impact of not finding information The costs of search Is ROI a sensible approach? Taking a risk management approach Martin White, Managing Director, Intranet Focus Ltd.
Track II	How to Manage an Intranet American Electric Power's intranet was recognized in 2007 as one of the world's 10 best by the Nielsen Norman Group. This session will focus on the strategic management of an intranet, with emphasis on the human interactions required to deal with daily challenges and opportunities.  Specifically, you'll learn how to:  Monitor consumer trends and conduct research to anticipate employee expectations  Establish goals, scope, guidelines and safeguards to avoid problems and defend decisions  Build new features that cost little but deliver much  Engage leaders and encourage their participation  Focus on design and usability to delight your audience  Have the courage to push the organization and withstand attacks William Amurgis, Manager, Intranet Strategy, American Electric Power Don DeHoff, Senior Interactive Developer, American Electric Power
11:10	Break and Networking
11:40
	SharePoint (MOSS 2007) - Pros and Cons MOSS for content management MOSS governance Information architecture, layout & design limitations Plug-ins and alternatives to MOSS learn about the subtleties that aren't covered in the SharePoint marketing material Intranet Consultant and Writer Toby Ward, Prescient Digital Media (Blog)
12:30	Lunch and Networking
13:30
	Integrating Print and Online Practical tactics for using intranets, web sites, e-mail, print publications and new social media tools to educate, motivate and engage your audience. Get your key messages read by unlocking each vehicle's strengths, while minimizing its weaknesses Make sure your vehicles are working together—and not against each other Turn your intranet into a tool for gathering best practices in your organization Harness the power of new social media tools—including blogs, podcasts and interactive video Dramatically improve your executive communications Rally management behind integrated communications—and get the budget dollars you need Create a print publication that will educate employees on complicated to pics—such as company finances Steve Crescenzo, Crescenzo Communications, Blog
14:20	Break and Networking
14:50	Open space. Discuss topics of your interest
	In Open space the attendees meet in groups and discuss a topic of their choice. Choose among: Blogging Collaboration online, led by James Robertson Design - led by William Amurgis, AEP Governance Strategy - led by Howard McQueen Information architecture MOSS 2007 Driving intranet usage Findability and search - led by Martin White Statistics Intranet future led by Toby Ward Remote and mobile access Developing content publishers Beyond Web 2.0  Getting top management commitment - led by Allen Huish, British Airways Intranet on mobile devices Usability Wikis E-learning Other topics proposed by delegates
15:40	Short Break
16:00
Track I	KEYNOTE: The merits of the intranet versus face-to-face communcations How can an organization move communications from a centralized, top-down function to something wired into the DNA of a decentralized, distributed corporate culture?  What are the elements of a successful communications culture? How should the intranet and technology relate to traditional offline communications? Should the intranet be the focus of an organization's employee communications? Intranet Consultant and Writer Toby Ward, Prescient Digital Media and Employee Communications Pro Jack Goodman. Tobys blog IntranetBlog.com
Track II	British Airways won the price for being one of the world's 10 best intranets according to Nielsen Norman Group. They also won an Intranet Innovation Gold Award given by Step Two Designs for their crew community forums. A walkthrough of the award winning case study.  Using the intranet to drive business benefits  Gaining high user adoption among dispersed staff  Making the intranet a way of life at BA Benefits and business cases Allen Huish, Employee Self Service Programme, British Airways, Blog
16:50	Closing Remarks
17:00	End of Conference

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