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At the turn of the millennium, the Finnish company Nokia had become the largest mobile phones manufacturer in the world.

As humans we have a tendency to fall in love with our own ideas.

Why reinvent the wheel when you can steal from others?

So much advertising and marketing is based on false promises and exaggeration. This sort of corporate propaganda is facing an increasing backlash.

Launching a new intranet can be an exciting time, but it can al

How big is your intranet team?

This is the first in a series of short, regular “early insight” posts I’ll be doing as I work through the data and comments from the many participants in the 9th

Empathy is an essential skill for those who design and manage websites and apps. It’s hard to have empathy for a user.

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