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One of the key differences between digital and physical is that digital is more adaptable and networked.

Simplicity for the customer causes complexity for the organization.

“Bureaucracies are honed by the past and almost never can they deal with the future.” This quote, from biologist Leroy Hood, starts the first chapter of Paul Boag’s excell

Susan Hanley spoke at IntraTeam Event Copenhagen 2014 about "Unlocking the Secrets of SharePoint User Adoption". Here is an interview with her after her presentation.

Harvard Business School conducted and ROI-engagement study that revealed for every 1% increase in employee engagement, the return on investment (ROI) for a social intranet increased 1000%.

Lundbeck is a global pharmaceutical company with 2000 employees at head office in Denmark and thousands of employees around the world.

Job titles are funny things and almost never describe what we do, but they say something about the dominant narratives in the organisations we work in.

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