McKinsey report about internal use of Social Media

McKinsey only included answers from companies using one or more web 2.0 technologies.

Here are the % of companies that are seeing measurable benefits from the technologies internally:

• 77% increased speed to access knowledge
• 60% reduced communication costs
• 52% increased speed to access internal experts
• 44% reduced travel costs
• 41% increased employee satisfaction
• 40% reduced operational costs
• 29% reduced time to market
• 28% increased number of successful innovations
• 18% increased revenue

See the full report here