Sessions about Adoption & Change Management

Sanne Høgh's picture

21 sessions about Adoption & Change Mangement is ready for you at IntraTeam Event Copenhagen 2017. The event is held in Copenhagen from February 28 - March 2. 

February 28

Working Out Loud 

  • Why does it take new ways of collaboration – what will change if individuals in companies collaborate differently?
  • What are the benefits of better collaboration skills of individuals in companies – for the organization and the individual?
  • What is Working Out Loud?
  • What are the key elements?
  • How can Working Out Loud support improvement of performance?
  • How in detail does it work? Where is it applicable, where are the limits?
  • How is Working Out Loud linked to (digital) leadership?

The Workshop is interactive. The participants will have the opportunity to practically experience and discuss some elements of “Working Out Loud”. They will be familiarized with a number of classical coaching tools that enable Working Out Loud and will be supplied tipps and tricks. Additionally the participants will be familiarized with successful examples of change in collaboration culture in (German) traditional corporations and elaborate on organizational and leadership questions around new ways of collaboration.



Agile Organisation – How to Shake off the Dust

Digital strategies must be brought to the road quickly and purposefully in the dynamic business and competitive environment. The keys to success here are agile organisational structures. This workshop gives an opportunity to discuss the framework conditions that must be created in order for an organisation to be successful in the digital market.

Key takeaways:

  • Future – How companies will be structured in the future.
  • Strategy – How strategies need to be created and implemented.
  • Culture – What basic conditions must be created?
  • Processes – Which central processes must become agile?
  • Success – What obstacles need to be eliminated?

DÖRTE WITTENBERG -  Interim Management


March 1 

The role of the Intranet in Digital Transformation

Digital Transformation is a hot topic for many senior executives, but the question of how to do it remains a tricky one. Broadly speaking, Digital Transformation is about ensuring the organisation is ready for digitalisation of products, services and business models, and it needs to involve the whole organisation. This is where I see a strategic role for intranets as the ‘hub’ for that conversation and a place to discuss what needs to change and how it can be done.


This talk will share some practical techniques for how intranets can move up the value chain and take a leading role in coordinating one of the biggest changes most organisations have seen for decades. I will also share details of our Quantified Organisation methodology for running distributed business improvement on an ongoing basis.

Key takeaways:

  • Strategic use case for the intranet,
  • Techniques and ideas for widening engagement,
  • Outline of a change agent network strategy,
  • Ideas about how to measure and manage transformation.



Implementing an Intranet Software Product – Benefits and Risks

There are many project and business-related factors to take in to account when selecting and intranet software product, whether it is SharePoint-based or on a proprietary platform. This presentation will highlight the benefits, challenges and risks based on 15 years of experience in working on intranet CMS selection projects.

 The main sections will cover

  • Making a business case,
  • Vendor assessment,
  • Benefits and risks,
  • The contract small print,
  • In three years’ time?

 Key takeaways:

 - Knowing where to look in the fine print of the product description and the contract terms to ensure that the product selection is fit for purpose, not just a fit to the specification.

MARTIN WHITE - Intranet Focus Ltd


The Key to a Successful Office 365 Implementation is Adoption

Office 365 is a fantastic Cloud platform. Lower costs, latest updates & features, highly secure and an innovation enabler for businesses all over the world. Does this imply Office 365 automatically is going to be a massive success within your business? Perhaps it is; perhaps it isn’t. Do you really want to take a risk investing time & money without knowing the outcome? My answer: Definitely not. During this session, Jasper Oosterveld, Microsoft MVP, is going to take you on an adoption journey to help you get the most out of this fantastic but sometimes challenging Cloud platform.

 Key takeaways:

  • Experience real world adoption tools & examples.
  • Valuable insights in the importance of adoption for Office 365.
  • Going to feel confident to take up adoption within your own organization.



Swisscom’s Intranet Transformation Journey Towards an Engaging Employee Portal

Main points of the presentations:

  • Vision, purpose & journey of Swisscom’s Employee Portal,
  • Creating a simple, modern User Experience,
  • Make it work for mobile devices,
  • Measure progress and establish a continuous improvement process.
  • Key takeaways:
  • Insights on how continuously improve and develop the Intranet in a large organization,
  • Good practices about User Experience & SharePoint,
  • Hands-on advice, screenshots/live demo on common Intranet/Digital Workplace challenges for large organizations.



Engineering a World-Class Intranet

When AMEC Foster Wheeler merged in November 2014, Tereza Urbankova, Head of Global Communications, saw the opportunity to create a new digital workplace. 18 months later she is well on the way to realising that dream. Mergers are never a good time to implement a brand new all-singing social intranet, but Tereza bided her time, working through 4 versions of platforms, to deliver a winning strategy for the combined company.

 Key takeaways:

  • A successful case study from a very complex environment,
  • Examples of engaging audiences in a globally dispersed company pre, on Day 1 and beyond,
  • How technology helped improved engagement and collaboration globally.



Wisdom of the Crowd: Harnessing User Generated Content on a Global Scale

After employees demanded an authentic voice for internal communication, HSBC introduced HSBC NOW Share, a groundbreaking video crowdsourcing app launched to 260,000 employees across 72 countries. From business case to implementation in eight weeks, learn how they cut through bureaucracy to drive innovation and gather valuable insight into cultural mindset.

 Key takeaways:

  • What driving innovation really looks like in large organisations.
  • How to navigate the barriers to adoption of new digital platforms.
  • What valuable insight HSBC learned about its global workforce.
  • How to create an environment where innovation can triumph.



“Your HR Bot Will See You Now…” – The rise of AI in the Digital Workplace

AI is rapidly becoming a normal part of our lives, as organisations leverage machine learning to create compelling consumer experiences; from the crowdsourcing algorithms of Uber to the voice recognition of Amazon Echo. As expectations increase and technologies become more accessible, the workplace presents a real opportunity for businesses to gain competitive advantage through AI. This talk unpacks the opportunities and unforeseen impacts of rolling out AI within the workplace.

Key takeaways:

  • Real world examples of AI in the workplace,
  • Practical application of AI – getting started,
  • Business case for AI adoption in your digital workplace.



Workplace by Facebook – 2 Sessions

Sessions 1 - Workplace by Facebook – Revolution in Internal Communications?

Has Workplace by Facebook started a real revolution in internal communications? What profit can it bring for your employees and information flow among them? What challenges are to face after its implementation? Based on answers on those question you will learn what is Workplace all about.

Key takeaways:

  • Introduction of implementation process of Workplace,
  • Real examples of its usage in internal communiaction and building of emplyees’ involvement,
  • Pros and cons of intranet based on Workplace.



Session 2 – Implementing Workplace by Facebook at an International NGO 

 Save the Children has around 25,000 staff working in around 120 countries, in some of the most challenging environments. Connecting these staff digitally is a constant challenge, Workplace by Facebook was selected to help our field staff be more engaged with colleagues around the world. How has Workplace changed the way our staff responded to a humanitarian emergency? A recent hurricane in Haiti provided an early real test for this technology in the field, hear about how it held up.

Key takeaways:

  • How Workplace played a role in disaster response,
  • Challenges of deploying Workplace across a global federation of organizations,
  • How does workplace fit with other digital collaboration products.

DAVID KENNEDY -  Save the Children International


 If Work Was so Great We’d Do it For Free

What people want from their jobs and how the digital workplace can help. You will learn: 

  • Why digital workplaces need to focus on employee experience,
  • How our relationship with employees is becoming more flexible,
  • The ‘dark side’ of an always-on culture,
  • Why hierarchy isn’t going away any time yet,
  • Why managers are not the bad guys in this,
  • What the implications are for intranets.

Key takeaways:

  • Learn a practical framework for how collaboration tools should fit together,
  • Challenge some pre-conceptions about new ways of working,
  • Gain isnight into how to move from an intranet focus to an employee experience focus.

SAM MARSHALLClearBox Consulting Ltd.


How to Bring Communities Back to the Center of the Business

Collective intelligence, crowdsourcing, employee engagement and enterprise communities are unlocking new sources of revenue, reducing operational costs and enabling a more purposeful relationship with the market. While “being digital” seems a must, participating to the new collaborative ecosystem introduces both opportunities and challenges most companies are not yet prepared to face.

 Starting from primary research, hands-on experience and forward-looking examples, the speech will demonstrate how the future is already here and it’s collaborative.

Key takeaways: 

  • Why building the human organization is the top priority for corporate survival,
  • Where most digital workplace projects fail,
  • Lessons from the trenches,
  • A market proven path to bringing communities back at the center of the business.



IntranetPrize 2017

The prize is awarded by IntraTeam to an organization having demonstrated an exceptional effort to acquire or develop an effective and highly used intranet/digital workplace adding significant value.



March 2 

Building The Bridge from Traditional Business Targets to New Ways of Collaboration at Siemens

Engagement  surveys in companies today reveal that current classical management systems lack (amongst others) two important elements of employee satisfaction: Transparency and Participation. This is painful for companies because no need to say that performance suffers if the staff is not satisfied.  An Enterprise Social Network – amongst others –can perfectly address to those effects and increase  a feeling of  control and connection in working live – with positive implications on engagement and quality of output.

But – the sole availability of a ESN will not eliminate the employees  barriers to collaborate as a network all of the sudden. Especially in big Old Economy companies the management – and incentive system foster a tendency  to stay in your silo and focus on own targets first. (Whereas  sharing is not considered a value or success factor)

Siemens has introduced it’s ESN (“SSN”) in 2013 and started to actively enable it’s employees “technically” 2016 – after realizing, that there will be no activity otherwise and no progress to develop from a pure communication platform to a collaborative network.  We currently move into the next phase: Communication is possible – now who will enable the employees to collaborate? (Could this be the new challenge for HR?) Today we have a number of examples where the SSN is accepted as a working tool rather than “only” a communication tool – even in the blue collar area where not everybody owns a PC.

There is still a way to go – but we already see how the SSN changes the culture – from bottom up, with open communication and brave actions like culture hacks which would never have been possible without the SSN.



Why is PANDORA Going All-In Digitally?

Learn how and why PANDORA, one the largest and fastest growing jewellry brands in the world with 18,000 employees, has created a PANDORA global digital workspace designed to boost organizational cohesion, transparency and corporate culture – growing into a vibrant digital workplace with a strong sense of Pride, Passion and Performance.


PANDORA has successfully launched Office 365, SharePoint Cloud, Skype for Business, OneDrive, Yammer and Windows 10 as ‘one package’ and you will learn about how the intranet team trained employees worldwide how to work in the new digital workplace named INFORA.



How to Build One Intranet

This session will tell the story of how ING built a role based and personalised global intranet for 52.000 employees in a multi-stakeholder, multi-vendor, onsite/offshore model using the Agile/Scrum methodology.



Let’s Jam! Loosen Up and Let the Magic Happen on Your ESN

Enterprise social networks can streamline processes and make it easier and faster to connect and share with colleagues. But concerns around misuse mean there’s a need for effective governance, rules and guidance. In this talk, I’ll argue that there’s a need to shift that balance the other way to reap the benefits of serendipity.


Looking at key concepts from gaming and music I’ll explain why it’s important that your intranet offers enough flexibility for people to find their own uses – and new ways to create value for your organisation.

Key takeaways:

  • A practical understanding of risk management for enterprise social networks,
  • Insight into what makes a good use case for enterprise social media.
SHARON O’DEA Independent consultant

Digital Leadership – Who’s the Leader of the Pack?

The ‘Digital Leader’ must have many qualities: a little ‘classic boss’, the digital competence of a start-up founder and the moderation ability of a SCRUM master. In this lecture, the key leadership characteristics will be focused in relation to organisational structures. The necessary leadership roles of the future will be outlined.

 Key takeaways:

  • Digital Leader – The main requirements and expectations,
  • Leadership Models – Successful leadership in relation to organisational structure,
  • Success Factors – How can leaders get “digital”?,
  • Agile Organisation – A toolset for modern leadership,
  • Future – Challenges of the leaders of tomorrow.

DÖRTE WITTENBERGInterim Management


7 Mistakes Organisations Make with Intranet Measurement

Measuring intranets is one area that doesn’t ever seem to improve – it’s really hard to do! Why is this? This presentation explains the reasons that organizations struggle to quantify and prove the use and benefits of their intranets.

 Key takeaways:

  • Why web analytics platforms are not really meant for internal audiences
  • Measuring communications and their effects in the real world
  • How targets change what you measure
  • What are the common mistakes organizations make with measuring content and user engagement
  • Being clear about your true motivations for measuring intranet
  • Why the most important place to start is your intranet or communications strategy

CHRIS TUBB Digital Workplace and Intranet Consultant


Lipstick On Pigs

We have all seen large scale change programmes leave little mark on our organisations once the dust has settled. The theory was right, the communications plan impeccable, the deckchairs were re- arranged, but deep down things remained the same.
How do we bring about real and lasting change in our organisations? How do we instigate the type of conversations that get to the root of our challenges and truly enlist people’s support in facing them? Euan Semple will explore these challenges and some easy, yet powerful, ways of triggering the right sort of conversations with the right people at the right time.

Conference Round Up

With Martin White, Sharon O'Dea and Morten Dal. 



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