Sessions about Collaboration at IntraTeam Event Copenhagen 2017

 
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At this year's IntraTeam Event Copenhagen we have 26 sessions about collaboration. The event is held in Copenhagen from February 28 - March 2. 

February 28 

Modern Collaboration in Team & Projects Powered by Office 365 – Part 1 & 2 

Office 365 is the collaboration toolkit for businesses. We can choose between SharePoint, Office 365 Groups, Yammer and Microsoft Teams.  Choice can be good but doesn’t necessarily make our lives easier. Jasper Oosterveld, Microsoft MVP & Cloud Consultant, is going to take you on a three-hour journey through the Office 365 collaboration landscape. After this workshop, you have a clear understanding of the different tools and how these connect with each other. Making a choice has become a little bit easier.

Key takeaways:

  • Learn about advantages & challenges of the modern SharePoint experiences,
  • Watch valuable demos to gain insights in the functionality of the collaboration tools within Office 365
  • Be more confident in picking the Office 365 tools for you or your customers.

JASPER OOSTERVELD - Sparked

 

Intranet Directions: Formulating Your Intranet Strategy – Part 1 & 2 

Steve Bynghall and Chris Tubb will run a shortened version of their intranet strategy training day.  Using a workbook, Steve and Chris will take you through a  highly practical five step process for defining and articulating an intranet strategy which you will be able to apply to your organization on your return to the office. This will include case studies.

The session will cover:

  • Introduction to strategy,
  • Discovery,
  • Diagnosis,
  • Guiding Policy,
  • Direction,
  • Tactics and creating a roadmap.

 Key takeaways:

  • Understanding the steps required to define, articulate and plan an intranet strategy,
  • A workbook with examples, trigger lists and tools to help teams get thinking,
  • A methodology to adapt to the needs of your organization to get you and your team into the habit of developing strategy.

STEVE BYNGHALL - Two Hives Ltd & CHRIS TUBB -  Digital Workplace and Intranet Consultant

 

Working Out Loud

  • Why does it take new ways of collaboration – what will change if individuals in companies collaborate differently?
  • What are the benefits of better collaboration skills of individuals in companies – for the organization and the individual?
  • What is Working Out Loud?
  • What are the key elements?
  • How can Working Out Loud support improvement of performance?
  • How in detail does it work? Where is it applicable, where are the limits?
  • How is Working Out Loud linked to (digital) leadership?

 

The Workshop is interactive. The participants will have the opportunity to practically experience and discuss some elements of “Working Out Loud”. They will be familiarized with a number of classical coaching tools that enable Working Out Loud and will be supplied tipps and tricks. Additionally the participants will be familiarized with successful examples of change in collaboration culture in (German) traditional corporations and elaborate on organizational and leadership questions around new ways of collaboration.

SABINE KLUGE - Siemens AG

 

Benchmark Your Digital Workplace

In this workshop you’ll assess your own digital workplace and do some strategic thinking about where you need to be. Guided by ClearBox’s unique digital workplace framework,  I’ll explain what each of the assessment criteria mean and you will score your own organisation.  I’ll also show examples of what ‘good’ looks like in some of the leading organisations to help calibrate the evaluation. This will create a unique profile for your organisation and a set of averages from the room to give you a baseline. You’ll also be prompted to think about your future needs and what it will take to get there.

Please bring a laptop or tablet so you can take part in the scoring process.

Key takeaways:

  • You’ll get a strategic view of your digital workplace profile as a take-away chart,
  • We’ll share the average scores so you can benchmark your levels against others,
  • Attendees will be prompted to think about future needs and where to focus efforts,
  • There will be actionable advice on how to make improvements.

SAM MARSHALL ClearBox Consulting Ltd.

 

Agile Organisation – How to Shake off the Dust

Digital strategies must be brought to the road quickly and purposefully in the dynamic business and competitive environment. The keys to success here are agile organisational structures. This workshop gives an opportunity to discuss the framework conditions that must be created in order for an organisation to be successful in the digital market.

Key takeaways:

  • Future – How companies will be structured in the future.
  • Strategy – How strategies need to be created and implemented.
  • Culture – What basic conditions must be created?
  • Processes – Which central processes must become agile?
  • Success – What obstacles need to be eliminated?

 DÖRTE WITTENBERG - Interim Management

 

March 1

The role of the Intranet in Digital Transformation

Digital Transformation is a hot topic for many senior executives, but the question of how to do it remains a tricky one. Broadly speaking, Digital Transformation is about ensuring the organisation is ready for digitalisation of products, services and business models, and it needs to involve the whole organisation. This is where I see a strategic role for intranets as the ‘hub’ for that conversation and a place to discuss what needs to change and how it can be done.

This talk will share some practical techniques for how intranets can move up the value chain and take a leading role in coordinating one of the biggest changes most organisations have seen for decades. I will also share details of our Quantified Organisation methodology for running distributed business improvement on an ongoing basis.

Key takeaways:

  • Strategic use case for the intranet,
  • Techniques and ideas for widening engagement,
  • Outline of a change agent network strategy,
  • Ideas about how to measure and manage transformation.

LEE BRYANT - Postshift 

 

Implementing an Intranet Software Product – Benefits and Risks

There are many project and business-related factors to take in to account when selecting and intranet software product, whether it is SharePoint-based or on a proprietary platform. This presentation will highlight the benefits, challenges and risks based on 15 years of experience in working on intranet CMS selection projects.

 

The main sections will cover

  • Making a business case,
  • Vendor assessment,
  • Benefits and risks,
  • The contract small print,
  • In three years’ time?

Key takeaways:

  • Knowing where to look in the fine print of the product description and the contract terms to ensure that the product selection is fit for purpose, not just a fit to the specification.

MARTIN WHITEIntranet Focus Ltd

 

The Key to a Successful Office 365 Implementation is Adoption

Office 365 is a fantastic Cloud platform. Lower costs, latest updates & features, highly secure and an innovation enabler for businesses all over the world. Does this imply Office 365 automatically is going to be a massive success within your business? Perhaps it is; perhaps it isn’t. Do you really want to take a risk investing time & money without knowing the outcome? My answer: Definitely not. During this session, Jasper Oosterveld, Microsoft MVP, is going to take you on an adoption journey to help you get the most out of this fantastic but sometimes challenging Cloud platform.

Key takeaways:

  • Experience real world adoption tools & examples.
  • Valuable insights in the importance of adoption for Office 365.
  • Going to feel confident to take up adoption within your own organization.

 JASPER OOSTERVELD Sparked

 

How the BBC Redesigned our Intranet with Personality in Mind

It’s not just a channel, it’s a way of life at the BBC! From run of the mill news site to something much, much more, we’ve recently been on a journey to build a news hub that’s both for our people and by our people. Most important to us was to create a site that represents the brand and personality of the BBC and our people, a site that embodies our values and is supporting our BBC objectives and vision: to be the most creative organisation in the world.

Key takeaways:

  • The importance of understanding you audience, content purpose and user experience.

CLARE CLARKBBC

 

Using Video to Inform, Engage and Entertain

10 years ago we were told that video would change the intranet – It didn’t. What went wrong and how might things change in the future?

In this session we will explore the following:

  • Why isn’t video more popular on intranets?
  • What makes good video content
  • Technical considerations
  • Video on a budget
  • The future of video in the workplace

Key takeaways:

  • An understanding of the scenarios in which video can be effective
  • The technical considerations
  • Ideas for producing video content on a limited budget

JOHN SCOTTContent Formula

 

Collaboration isn’t Just a Matter of Life and Death. It’s More Important Than That

Stories from the enterprise collaboration front related to adoption and human psychology.  Why did 100,000 employees refuse to use MS Lync IM because they felt they were being spied on?  How did another company achieve 84% adoption of Cisco WebEx placing it in the top five out of over two million customers? What made another organisation say they simply weren’t ready for this kind of change in the way they work after understanding the impact of Jive.  Key message is how collaboration is sustained not by a technology but by a culture and why organisations should spend a small fraction of their investment on adoption treating it like a consumer based product launch.

LEON BENJAMINVirgin Media

 

Engineering a World-Class Intranet 

When AMEC Foster Wheeler merged in November 2014, Tereza Urbankova, Head of Global Communications, saw the opportunity to create a new digital workplace. 18 months later she is well on the way to realising that dream. Mergers are never a good time to implement a brand new all-singing social intranet, but Tereza bided her time, working through 4 versions of platforms, to deliver a winning strategy for the combined company.

Key takeaways:

  • A successful case study from a very complex environment.
  • Examples of engaging audiences in a globally dispersed company pre, on Day 1 and beyond
  • How technology helped improved engagement and collaboration globally.

TEREZA URBANKOVAAMEC Foster Wheeler

 

Wisdom of the Crowd: Harnessing User Generated Content on a Global Scale

After employees demanded an authentic voice for internal communication, HSBC introduced HSBC NOW Share, a groundbreaking video crowdsourcing app launched to 260,000 employees across 72 countries. From business case to implementation in eight weeks, learn how they cut through bureaucracy to drive innovation and gather valuable insight into cultural mindset.

Key takeaways:

  • What driving innovation really looks like in large organisations.
  • How to navigate the barriers to adoption of new digital platforms.
  • What valuable insight HSBC learned about its global workforce.
  • How to create an environment where innovation can triumph.

DEE GOSNEY - HSBC JENNY VARLEYHSBC 

 

“Your HR Bot Will See You Now…” – The rise of AI in the Digital Workplace

AI is rapidly becoming a normal part of our lives, as organisations leverage machine learning to create compelling consumer experiences; from the crowdsourcing algorithms of Uber to the voice recognition of Amazon Echo. As expectations increase and technologies become more accessible, the workplace presents a real opportunity for businesses to gain competitive advantage through AI. This talk unpacks the opportunities and unforeseen impacts of rolling out AI within the workplace.

Key takeaways:

  • Real world examples of AI in the workplace
  • Practical application of AI – getting started
  • Business case for AI adoption in your digital workplace.

 JONATHAN SEAL - Mando

 

Workplace by Facebook – 2 Sessions

Sessions 1 - Workplace by Facebook – Revolution in Internal Communications?

Has Workplace by Facebook started a real revolution in internal communications? What profit can it bring for your employees and information flow among them? What challenges are to face after its implementation? Based on answers on those question you will learn what is Workplace all about.

Key takeaways:

  • Introduction of implementation process of Workplace,
  • Real examples of its usage in internal communiaction and building of emplyees’ involvement,
  • Pros and cons of intranet based on Workplace.

 AGNIESZKA HALADUS - Trans.eu System

 

Session 2 – Implementing Workplace by Facebook at an International NGO 

 Save the Children has around 25,000 staff working in around 120 countries, in some of the most challenging environments. Connecting these staff digitally is a constant challenge, Workplace by Facebook was selected to help our field staff be more engaged with colleagues around the world. How has Workplace changed the way our staff responded to a humanitarian emergency? A recent hurricane in Haiti provided an early real test for this technology in the field, hear about how it held up.

Key takeaways:

  • How Workplace played a role in disaster response,
  • Challenges of deploying Workplace across a global federation of organizations,
  • How does workplace fit with other digital collaboration products.

DAVID KENNEDY -  Save the Children International

 

 If Work Was so Great We’d Do it For Free

What people want from their jobs and how the digital workplace can help. You will learn:

  • Why digital workplaces need to focus on employee experience,
  • How our relationship with employees is becoming more flexible,
  • The ‘dark side’ of an always-on culture,
  • Why hierarchy isn’t going away any time yet,
  • Why managers are not the bad guys in this,
  • What the implications are for intranets.

Key takeaways:

  • Learn a practical framework for how collaboration tools should fit together,
  • Challenge some pre-conceptions about new ways of working.
  • Gain isnight into how to move from an intranet focus to an employee experience focus.

 SAM MARSHALL - ClearBox Consulting Ltd.

 

How to Bring Communities Back to the Center of the Business

Collective intelligence, crowdsourcing, employee engagement and enterprise communities are unlocking new sources of revenue, reducing operational costs and enabling a more purposeful relationship with the market. While “being digital” seems a must, participating to the new collaborative ecosystem introduces both opportunities and challenges most companies are not yet prepared to face.

Starting from primary research, hands-on experience and forward-looking examples, the speech will demonstrate how the future is already here and it’s collaborative.

Key takeaways: 

  • Why building the human organization is the top priority for corporate survival,
  • Where most digital workplace projects fail,
  • Lessons from the trenches,
  • A market proven path to bringing communities back at the center of the business.

EMANUELE QUINTARELLI - EY

 

IntranetPrize 2017

The prize is awarded by IntraTeam to an organization having demonstrated an exceptional effort to acquire or develop an effective and highly used intranet/digital workplace adding significant value.

 ANETTE WITTENBERG - IntraTeam

 

March 2

Building The Bridge from Traditional Business Targets to New Ways of Collaboration at Siemens

Engagement  surveys in companies today reveal that current classical management systems lack (amongst others) two important elements of employee satisfaction: Transparency and Participation. This is painful for companies because no need to say that performance suffers if the staff is not satisfied.  An Enterprise Social Network – amongst others –can perfectly address to those effects and increase  a feeling of  control and connection in working live – with positive implications on engagement and quality of output.

But – the sole availability of a ESN will not eliminate the employees  barriers to collaborate as a network all of the sudden. Especially in big Old Economy companies the management – and incentive system foster a tendency  to stay in your silo and focus on own targets first. (Whereas  sharing is not considered a value or success factor)

Siemens has introduced it’s ESN (“SSN”) in 2013 and started to actively enable it’s employees “technically” 2016 – after realizing, that there will be no activity otherwise and no progress to develop from a pure communication platform to a collaborative network.  We currently move into the next phase: Communication is possible – now who will enable the employees to collaborate? (Could this be the new challenge for HR?) Today we have a number of examples where the SSN is accepted as a working tool rather than “only” a communication tool – even in the blue collar area where not everybody owns a PC.

There is still a way to go – but we already see how the SSN changes the culture – from bottom up, with open communication and brave actions like culture hacks which would never have been possible without the SSN.

 SABINE KLUGE - Siemens AG

 

Changing to Yammer – Employee Engagement and Improved Collaboration and Leadership

While many organisations focus on digital channels for improved employee communication, Virgin Trains’ focus is on conversational leadership and face-to-face. Their internal communications and employee engagement strategy focuses on equipping leaders with the skills they need to collaborate effectively, primarily face-to-face with their teams. But with a dispersed workforce focussed on real life conversations, it’s vital to have a suite of channels to support and motivate conversations.

 

We’ll discuss how leaders at Virgin Trains are personally responsible for delivering the internal communications strategy in a business that believes the traditional intranet is irrelevant.

DEN CARTER - Virgin Trains

 

Measuring the Success of Your Social Intranet

Social Intranets and Enterprise Social Networks offer a huge opportunity to help your employees connect, communicate and collaborate with one another. But how do you prove the value of these channels and showcase the benefits of the channel once it’s live?

 This session briefly explores the importance of measurable outcomes and goals for these platforms, with practical tips on how to take quantative and qualitative measurements and build your stories of success, to help with leadership and employee buy-in, as well as bring the benefits of the platform to life.

Key takeaways:

  • An appreciation for the importance of goal setting when rolling out a new digital workplace platform,
  • Importance of story-telling and narrative when it comes to reporting metrics,
  • Understanding that a successful implementation moves beyond page views and how many people log into the system – it’s the behaviors and outcomes that are important!

TONY STEWART - scarlettabbott

 

Why is PANDORA Going All-In Digitally?

Learn how and why PANDORA, one the largest and fastest growing jewellry brands in the world with 18,000 employees, has created a PANDORA global digital workspace designed to boost organizational cohesion, transparency and corporate culture – growing into a vibrant digital workplace with a strong sense of Pride, Passion and Performance.

 PANDORA has successfully launched Office 365, SharePoint Cloud, Skype for Business, OneDrive, Yammer and Windows 10 as ‘one package’ and you will learn about how the intranet team trained employees worldwide how to work in the new digital workplace named INFORA.

MORTEN DAL - PANDORA

 

Let’s Jam! Loosen Up and Let the Magic Happen on Your ESN

Enterprise social networks can streamline processes and make it easier and faster to connect and share with colleagues. But concerns around misuse mean there’s a need for effective governance, rules and guidance. In this talk, I’ll argue that there’s a need to shift that balance the other way to reap the benefits of serendipity.

 

Looking at key concepts from gaming and music I’ll explain why it’s important that your intranet offers enough flexibility for people to find their own uses – and new ways to create value for your organisation.

Key takeaways:

  • A practical understanding of risk management for enterprise social networks,
  • Insight into what makes a good use case for enterprise social media.

SHARON O’DEA - Independent consultant

 

Digital Leadership – Who’s the Leader of the Pack?

The ‘Digital Leader’ must have many qualities: a little ‘classic boss’, the digital competence of a start-up founder and the moderation ability of a SCRUM master. In this lecture, the key leadership characteristics will be focused in relation to organisational structures. The necessary leadership roles of the future will be outlined.

Key takeaways:

  • Digital Leader – The main requirements and expectations,
  • Leadership Models – Successful leadership in relation to organisational structure,
  • Success Factors – How can leaders get “digital”?,
  • Agile Organisation – A toolset for modern leadership,
  • Future – Challenges of the leaders of tomorrow. 

DÖRTE WITTENBERG - Interim Management

 

7 Mistakes Organisations Make with Intranet Measurement

Measuring intranets is one area that doesn’t ever seem to improve – it’s really hard to do! Why is this? This presentation explains the reasons that organizations struggle to quantify and prove the use and benefits of their intranets.

Key takeaways:

  • Why web analytics platforms are not really meant for internal audiences
  • Measuring communications and their effects in the real world
  • How targets change what you measure
  • What are the common mistakes organizations make with measuring content and user engagement
  • Being clear about your true motivations for measuring intranet
  • Why the most important place to start is your intranet or communications strategy

CHRIS TUBB Digital Workplace and Intranet Consultant

 

Conference Round Up

With Martin White, Sharon O'Dea and Morten Dal.

 

 

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