Sessions about Enterprise Search

 
Sanne Høgh's picture

We have 11 sessions about Enterprise Search at this year's IntraTeam Event Copenhagen. The event is held in Copenhagen from 28 of February - 2 of March.

February 28

Benchmark Your Digital Workplace

In this workshop you’ll assess your own digital workplace and do some strategic thinking about where you need to be. Guided by ClearBox’s unique digital workplace framework,  I’ll explain what each of the assessment criteria mean and you will score your own organisation.  I’ll also show examples of what ‘good’ looks like in some of the leading organisations to help calibrate the evaluation. This will create a unique profile for your organisation and a set of averages from the room to give you a baseline. You’ll also be prompted to think about your future needs and what it will take to get there.

Please bring a laptop or tablet so you can take part in the scoring process.

Key takeaways:

  • You’ll get a strategic view of your digital workplace profile as a take-away chart,
  • We’ll share the average scores so you can benchmark your levels against others,
  • Attendees will be prompted to think about future needs and where to focus efforts,
  • There will be actionable advice on how to make improvements.

SAM MARSHALLClearBox Consulting Ltd.

 

Build Your Own World-Class Directory Search from Alpha to Omega – Part 1 & 2 

In this hands-on session you will work in teams of two to implement a directory search functionality.  You will start with sample raw data, model & structure it, ingest it into a search engine, and work through multiple iterations of UI feature enhancements.  Go back to work with a fully functioning prototype you can show off to your colleagues!

Prerequisites:

  • Familiarity with XML and willingness to edit XML files.
  • A 64-bit Windows (7, 8, 8.1 or later), Mac OS X (10.8-10), or Linux (2.6 or later kernel) laptop on which you have:

              -  Privileges to install and run software, including JDK/JRE 1.8 and other free/trial software.

              -  Privileges to adjust any firewall settings (if applicable) temporarily to allow above software to                                run during the workshop.

              -  8 GB of RAM and 4 CPU cores minimum.

Key takeaways:

  • A solid understanding of how to structure people data for search,
  • Typical use cases for people search,
  • A working prototype you can adapt to your organization’s needs when you are back at work.

*** You do not need to be a programmer to take this workshop ***

RAVI MYNAMPATYHarvard Business School

 

March 1

Implementing an Intranet Software Product – Benefits and Risks

There are many project and business-related factors to take in to account when selecting and intranet software product, whether it is SharePoint-based or on a proprietary platform. This presentation will highlight the benefits, challenges and risks based on 15 years of experience in working on intranet CMS selection projects.

The main sections will cover

  • Making a business case,
  • Vendor assessment,
  • Benefits and risks,
  • The contract small print,
  • In three years’ time?

Key takeaways:

  • Knowing where to look in the fine print of the product description and the contract terms to ensure that the product selection is fit for purpose, not just a fit to the specification.

MARTIN WHITE Intranet Focus Ltd 

 

Engineering a World-Class Intranet

When AMEC Foster Wheeler merged in November 2014, Tereza Urbankova, Head of Global Communications, saw the opportunity to create a new digital workplace. 18 months later she is well on the way to realising that dream. Mergers are never a good time to implement a brand new all-singing social intranet, but Tereza bided her time, working through 4 versions of platforms, to deliver a winning strategy for the combined company.

Key takeaways:

  • A successful case study from a very complex environment,
  • Examples of engaging audiences in a globally dispersed company pre, on Day 1 and beyond,
  • How technology helped improved engagement and collaboration globally.

TEREZA URBANKOVA AMEC Foster Wheeler

 

IntranetPrize 2017

The prize is awarded by IntraTeam to an organization having demonstrated an exceptional effort to acquire or develop an effective and highly used intranet/digital workplace adding significant value.

ANETTE WITTENBERGIntraTeam 

 

March 2 

Intelligent Intranets – Connected, Search-Driven, and Mobile

“I’m not sure what an Intelligent Intranet is, but I know what a dumb Intranet is – that’s what I’m using!”

This session defines what Intelligent Intranets are and covers 4 example projects to illustrate the key attributes involved.   Search is a central capability as it provides find-ability, discovery, and proactive suggestions that are a big part of the “intelligence”.     We’ll delve into delve as well, covering the current capabilities and gaps around Microsoft’s support for more intelligent Intranets.  Two of the projects we cover leverage the Office Graph within Office 365.

Key takeaways:

  • Understand the essential elements of an Intelligent – driven intranet and how they change the user experience and the publishing approach,
  • Identify common patterns in presenting information in Intelligent – driven intranets, and how to personalize this presentation effectively,
  • Learn how to apply information architecture across multiple systems and how to compensate for the lack of a cohesive metadata system.

JASON MCCULLAGHBA Insight 

 

Capitalising on Enterprise Search – From Strategy to Analytics

This session gives a hands-on view how SKF as company approaches Enterprise Search to maximize return on investment. It starts from a defined strategy, via KPIs, all the way to concrete metrics and way of measuring them with real-life examples.

Key takeaways:

  • How to approach Enterprise Search: Think find not search, think program not project,
  • Inspiration how to apply analytics to deliver a sound search experience.

HENRIK SUNNEFELDT SKF

 

Let Search Power Your Intranet! 

This is a case study of how we are building a search-powered Intranet at Harvard Business School (HBS).  Learn how this approach is allowing us to provide optimal UX by ingesting content from various sources into our search index after laundering it by means of data Cleansing, Aggregating, Supplementing, and Harmonization (CASH).  This CASH flow process outputs high-quality search indexes which in turn supply web services for accessing all HBS content for fast lookup and delivery of topnotch products for our various user groups.  You will see how the search index can become your bank from which you can make withdrawals in perpetuity to fulfill the needs of your users.

Key takeaways:

  • How to set up a robust Enterprise Search Architecture,
  • Approaches for ingesting content into the search index,
  • Approaches for implementing search results access control,
  • Plenty of screenshots and a demo of features such as personalization, faceted search, autocomplete, geolocation mapping UI.

RAVI MYNAMPATY - Harvard Business School

 

7 Mistakes Organisations Make with Intranet Measurement

Measuring intranets is one area that doesn’t ever seem to improve – it’s really hard to do! Why is this? This presentation explains the reasons that organizations struggle to quantify and prove the use and benefits of their intranets.

Key takeaways:

  • Why web analytics platforms are not really meant for internal audiences
  • Measuring communications and their effects in the real world
  • How targets change what you measure
  • What are the common mistakes organizations make with measuring content and user engagement
  • Being clear about your true motivations for measuring intranet
  • Why the most important place to start is your intranet or communications strategy

 CHRIS TUBB - Intranet Consultant

 

Search – 2 Sessions

Session 1 – Search in SharePoint and Office 365 – how to create a good search experience!

 Today SharePoint and Office 365 is a very common platform for intranets, collaboration, document handling etc. But how does search in SharePoint/Office365 actually work – can your users find what they are looking for?

In this session Mikael will present some concrete search solution examples that helps the users search and find the information they need.

Key takeaways:

  • Hybrid search in SharePoint/Office 365 – how does it look from a user perspective?
  • Real world examples on how other has created good search solutions,
  • Understanding of how you can develop your own search (the key areas to work with).

MIKAEL WENDELIUS - SharePoint and Office 365 - Findwise

 

Session 2 by Barry Byrne – Enterprise Search – Tales From the Trenches

This talk focuses on enterprise search in IKON, (Information and Knowledge ONline) a multi award winning implementation of SharePoint 2013 in the Irish Defence Forces as a complete intranet solution.

This highly engaging, no holes barred session,  covers the academic research behind the project, the design, build and implementation of the search solution in SharePoint 2013.  The highs, the lows, and the future plans for search, including delve, searching video content, and much more. Presented by Major Barry Byrne, project and programme lead for IKON and Chief Information and Knowledge Management Officer for the Irish Defence Forces.

Key takeaways:

  • Taxonomy, Ontology, Folksonomy,
  • Enterprise Social in Search,
  • What search shouldn’t find !!!
  • Discover-ability issues,
  • Enterprise-wide thinking in the design stage.

BARRY BYRNEIrish Defence Forces 

 

Conference Round Up

With Martin White, Sharon O'Dea and Morten Dal. 

takker

Brian Schurmann Michels 's picture

Meget fint at få det præsenteret samlet og glæder mig til at høre real life cases

 

 

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