What are and what will be the biggest challenges for the intranet/Digital Workplace responsible in the forthcoming years?

Sanne Høgh's picture

24 out of 36 speakers from the IntraTeam Event Copenhagen 2017 had answered our question about what are and what will be the biggest challenges for the intranet/Digital Workplace responsible in the forthcoming years?

You can read the answers below and your comments are appreciated.

Chris Tubb – Chris Tubb Consulting services 

Lack of resources
Poor content, poor search and poor findability will remain 

Jason McCullagh – BA Insight 

Meeting expectations – people want website like experiences – intranets are not there yet.
Intranet solutions will need to be accessible, quickly and on a 24/7 basis.

Jasper Oostervald – Sparked

Keeping your Intranet interesting and relevant for your employees is going to be a huge challenge. Intranets will become more informative; the collaboration part is going to move away to different Cloud services. 
Keeping up with the many changes and services within Office 365 and the outside world. Technology is developing in huge rate and is unstoppable. How are companies able to keep up?

Lee Bryant – Postshift

Curating and combining user-generated and team-generated content with “official” comms info

Ravi Mynamparty – Harvard Business School

Having people in charge who appreciate the importance of understanding what users want and need.

Paolo Tosolini – Tosolini Productions

Effective search of content and relevancy of the results

Clare Clark – BBC

Security will be hugely important. With the integration of systems and more reliance on Cloud, keeping your organisation’s and employees’ data secure will be a big focus.

Henrik Sunnefeldt - SKF

Process/ requirement/ business coordination and technology development (certainly on the web impacting user expectations)

John Scott – Content Formula

Managing the complexity of multiple systems designed for very specific parts of a business. Selecting the right ones and getting them to talk to each other. Protecting users from having too many tools and systems forced upon them!

Tony Stewart – Scarlettabbott 

There’s a huge challenge around changing incumbent habits and nurturing the appetite to work in new and different ways. Employees are so wedded to email and ‘how it’s alrways been done that it’s really difficult to truly make the business-wide leap and work in different ways

Jenny varley & Dee Gosney – HSBC


Sam Marshall – ClearBox Consulting

Really moving forward across a whole DW initiaitve is a huge task. So prioritisation, funding leadership support. 

Tereza Urbankova – Amec Foster Wheeler 

Adoption of users 

Sabine Kluge – Siemens AG

To activate its users, overcome “cultural shyness” and integrate C-Level and Management.

Dörte Wittenberg -  Wittenberg Consulting

The difference of people in maturity and readiness and opnenness to use it – sometimes, but not always based on the generation 

Steve Bynghall -Two Hives

I think integrating the experience, governance, measurement, findability and change management will continue to be massive challenges. All the classics really.

Emanuele Quintarelli – EY

Unfortunately, the same we have today: making the intranet a strategic business enabler instead of a technological venue.

Thomas Borch – Novozymes A/S 

Solving the social features, make it usable inside the firewall


Thomas Maeder – Swisscom AG

Keeping up with the pace of the (consumer) technology evolution and at the same time enable the employees and the organization entirely.

Jonathan Seal – Mando

For me the biggest challenge and greatest opportunity for the digital workplace is the same… the rise of millennials who don’t play by the same rules as the rest of us. When they compare their workplace to the tools they use every day as consumers, they either disrupt the stereotypical IT agenda and force change or they vote with their feet and leave. We’re seeing the rise of the digital workplace as a competitive weapon for talent retention. Threat and opportunity.

Richard Howat – Balfour Beatty 

Getting a clear sight into what’s going to stick and become useful for a period of time (tools, solutions etc) balanced with the recognition shelf-lives are shorter and there are more disruptive technologies. How some of the blockbuster process and reporting tools can adapt to the snapshot-style reporting view of apps.

Agnieszka Haladus – Trans.eu

Technological development, following social and communication trends, multiplying of functions but staying intuitive and easy to use.

Leon BenjaminSei Mani

Culture and mind set of senior leaders.

Ernst Decsey - UNICEF 

Finding the right balance between what technologies will offer and what people can absorb.


If you dont want to miss out on IntraTeam Event 2017, see here how to convince your boss/manager 






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