Toby Ward

Blog post: Twitter’s poor redesign

Information sources should never be designed solely by a creative designer, but rather an information architect, business analyst or content expert.

Blog post: Reinventing intranet information architecture

“I can’t find anything!” At the risk of sounding repetitive, this is still the number one complaint of most employees at most organizations, regardless of size,

Blog post: Pros & Cons of SharePoint 2013 & IBM’s competing offer

Blog post: The intranet is only ‘mostly dead’

The intranet is dead. How many times have we heard this tired, uninformed complaint or false prophecy in the past 10 years?

Blog post: Social intranet case study: Alcatel-Lucent video sharing

In today’s fast moving world, video has become a part of our everyday life, evidenced by the success of YouTube and DailyMotion.

Blog post: In a social world, should social be the priority?

Time to get your priorities straight; unless you have very strong governance, content, information architecture, and self-service tools, social media shouldn’t be a top priority.

Blog post: SharePoint Governance

Despite the moans and groans about the difficulties in managing SharePoint, the inherit governance properties of SP2010 is comparatively strong – when compared to similar portal and enterpris

Blog post: SharePoint 15: what to expect

Speculation is running rampant, and Microsoft has yet to confirm anything, but expect the next version of SharePoint (SP) – dubbed SharePoint 15 – to be released by Spring 2013.