Step Two


The possibilities and potential of collaboration and social tools are endless. So are the features and capabilities offered by the tools, making it an inherently complex space.

No single project will deliver an extraordinary digital workplace.

Managing a global intranet is challenging for central teams, and the wider scope of the digital workplace makes it even more difficult.

Organisational values and a deeper sense of “purpose” – the very reason an organisation does what it does – are key themes in business.

In civilised countries, we no longer send miners down a shaft with just a lamp and a shovel.

In recent decades, the rise of multinational firms has seen inevitable.

It’s not hard to describe great intranets: content is well-written and up-to-date, information can be found easily, news flows regularly, and staff are provided with tools that help them in t

The Intranet Operating Model highlights the critical elements of governance that&nb

Let’s face it, managing the navigation and site structure (information architecture) of an intranet is hard.

Truly global digital workplaces span continents and countries. They encompass a workforce divided across many business divisions and roles.



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