Blog post: World-class intranets
Blog post: You don’t need a mobile strategy
Mobile is a platform. It is a tactic, not a strategy. What you need is a strategy for the connected customer.
A primary rule of web management is: ‘Do as I do, not as I say’. So why do we ask people to say what they’re doing during usability tests?
There is a great deal of interest in providing access to enterprise information, such as intranets and business intelligence applications, through smartphones.