Results
Blog post: Resistance is futile – the digital workplace is coming
I had the great privilege to present the keynote at the first Intranatverk conference in Gothenburg las
Blog post: Here's to the trouble-makers
Blog post: Doing Business with IBM Connections – a new book from Michael Sampson
There are so many books about computers that it seems almost inconceivable that there is any topic that has not already been covered by any number of books.
Blog post: Strategy and the empowered, social customer
Customers are more powerful today. They are more social. This is the age of the customer, not the organization. Strategy must reflect these facts.
Blog post: Search Log – a new monthly newsletter for search managers
I’ve talked to a lot of search managers over the last few years and they are without exception people working with limited resources trying to make a substantial difference to search quality
Blog post: Interviewing users – how to uncover compelling insights
Asking questions is easy.
Blog post: Content is critical for web success
The Web is content. Without content there is no Web. However, only a small amount of content is useful. The rest gets in the way.


